WhatsApp Business, which was created in 2018, has some very interesting functions for the company, such as tags. Remember that no customer needs to download WhatsApp Corporate, only the company must have this type of account. The rules are the same, with any violation subject to blocking. Messages are still encrypted, so there is nothing to fear about information security. The difference is due to the icon, which, in the case of the Business version, shows a “B” in place of the phone hook that appears in the application's image.

The layout and functionality for customers remains the same as traditional WhatsApp. The most interesting thing is that for the public it doesn't change much. With it, you can create a catalog to display the products, making contact with the customers in an automated and, consequently, faster way. WhatsApp Business, also known as WhatsApp Corporate, is a free application that was developed especially for companies, mainly small and medium-sized ones. While reading, you will discover how the WhatsApp application developed especially for business works and how you can monitor it. How many times a day do you use your smartphone to check WhatsApp? This tool can be an excellent support for companies, which can monitor WhatsApp and increase sales using this channel.

Whatsapp business como funciona