how to buy tickets for the metropolitan opera

Please have the order number provided in your order confirmation. If you do not receive your tickets three weeks prior to the first performance, please call 212.362.6000 for further assistance. If you requested that we hold your tickets at the box office, you will be notified when they will be available for pickup. Subscription and Create Your Own tickets begin mailing in May. If there is a problem with your order and you purchased tickets from any site other than, we are unable to assist. Furthermore, in the event of time changes, cancellations, and other updates, the Metropolitan Opera will not be able to notify you. Third-party ticket vendors purchase tickets the same way that you can purchase them yourself, and often resell them at exorbitant markups. Please note that, although you may be able to purchase Metropolitan Opera tickets through ticket brokers and resellers, this is not recommended.

If you choose to donate your ticket in person at the box office, a tax receipt will be issued at that time. Once your donated tickets are received by the Met, a tax receipt will be mailed to you approximately four weeks after the performance date. Ticket donations must be received prior to the performance. If you are unable to use your tickets, you may donate them to the Metropolitan Opera for resale until curtain time by calling the Met Ticket Service at 21 or by mailing tickets to: To request an exchange, please call Met Customer Care at 212.362.6000.

Exchanges may be requested up until the performance curtain time, and ticket buyers will be asked to pay the difference in price should the replacement performance ticket price exceed that of the original ticket. If you are unable to attend a performance for any reason, you will be eligible for a complimentary exchange into a future performance. We regret that there are no refunds or cancellations. Casts and repertory are subject to change without notice.

How to buy tickets for the metropolitan opera